Darbas & Co. Terms and Conditions

Last Updated: Aug 4, 2024

1. Introduction

Welcome to Darbas & Co. By using our services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Definitions

App: The Darbas mobile application.

Company: Darbas & Co.

Driver: A person providing transportation services using the App.

Passenger: A person requesting transportation services using the App.

Services: The transportation services provided through the App.

3. User Accounts

Eligibility: Users must be at least 18 years old.

Account Information: Users must provide accurate and up-to-date information.

Account Security: Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.

4. Use of Services

User Conduct: Users agree to use the App in compliance with all applicable laws and not to engage in any illegal or harmful activities.

Driver Responsibilities: Drivers must comply with all local regulations, maintain appropriate insurance, and ensure their vehicle is safe and properly maintained.

Passenger Responsibilities: Passengers must ensure they have sufficient funds to pay for rides and must not engage in any behavior that endangers the safety of the driver or other passengers.

5. Payments

Fares: Passengers agree to pay the fare specified in the App for the requested ride.

Payment Methods: Payments can be made directly to the driver, but as Darbas adds additional payment methods, the terms and conditions will be updated.

6. Cancellation Policy

Passenger Cancellations: Passengers may cancel a ride request before the driver arrives without incurring a cancellation fee.

Driver Cancellations: Drivers may cancel a ride request if the passenger is not present at the pickup location within a reasonable time.

7. Ratings and Reviews

Feedback: Both passengers and drivers can rate each other after each ride.

Moderation: Darbas & Co. reserves the right to remove any ratings that violate our guidelines or terms.

8. Limitation of Liability

Service Availability: Darbas & Co. does not guarantee that the services will be available at all times or without interruption.

Third-Party Services: Darbas & Co. is not responsible for the actions or inactions of any third-party service providers.

No Warranty: The services are provided "as is" without any warranty of any kind.

9. Privacy

Data Collection: Darbas & Co. collects and uses personal data in accordance with our Privacy Policy.

Data Security: We take reasonable measures to protect user data but cannot guarantee absolute security.

10. Changes to Terms

Amendments: Darbas & Co. reserves the right to amend these Terms at any time. Users will be notified of any significant changes.

11. Governing Law

Jurisdiction: These Terms are governed by the laws of Afghanistan. Any disputes will be resolved in the courts of Afghanistan.

12. Contact Information

Support: For any questions or concerns, please contact us at [email protected].